frequently asked Questions

Question: Why is data loss and how can I prevent it?

Answer: Data loss can have various causes. Virus attack and hard disk crash (while the read / write head sets during writing on the plate) are the most common reasons. But also mistakes in a software installation or plain Wear can be a trigger, as well as a fire or water damage. The top priority for avoiding data loss is the regular backup of the data. In addition, security tools should how firewall and antivirus program exist. Incidentally, it is also important to the computer at certain intervals clean from the inside, because dust affects the function of the PC and the hard drive considerably - if not completely.

Question: What does it mean if the hard drive makes strange noises?

Answer: A hard drive crash and thus data loss announces itself almost always by appropriate noises. In such a case should you have to turn off the PC and never restart. Here can only the help of experts for data recovery one Avoid data loss.

Question: How can data be saved?

Answer: The procedure for a data recovery depends on the existing error. Since there are many different possibilities for error, you can not answer this question in general. Of course, the data of a scratched CD will be different reconstructed as that of a damaged hard drive. However, data reconstruction can be successful on almost all storage media data recovery specialists have the necessary technical equipment and years of know-how.

Question: Can all media be restored?

Answer: Data reconstruction is basically possible from almost all common data carriers. These include 'normal' hard drives, RAID systems, servers, clusters, CDs and DVDs, USB sticks etc ...

Question: Can individual files be restored?

Answer: This requires a detailed and professional review of the storage medium. She gives information about the Success. As soon as the data carrier enters the laboratory, a review of the respective files is carried out. All again Reconstructable files are listed so that the PC owner can decide if and which files should be salvaged.

Question: Is data recovery possible if water damage occurs?

Answer: Basically, a data recovery is possible even after damage to the hard drive after a water damage or fire.

Frage: Kann eine Datenrettung auch bei RAID-Systemen vorgenommen werden?

Answer: Data recovery is possible even when using RAID systems. Should not a hard drive of the RAID system anymore or working improperly, it is advisable to stop PC operation and contact data recovery specialists. to avoid the threat of data loss.

Question: How long does a data recovery take?

Answer: The time required depends on the existing error and the extent of damage to the data carrier. The default service begins with receipt of the volume. Of course there is also the possibility of a data recovery on site if required and permitted by the circumstances. In addition, a 24-hour service may also be required where a data recovery team with several employees under the direction of a data recovery engineer Troubleshooting.

Question: How much does a data reconstruction cost?

Answer: The cost of data recovery - as well as the time required - depends on the error and the extent of the data recovery. Some data carrier variants are less expensive to handle, so the costs are relatively easy to determine. Otherwise one can detailed offer only after analysis of the disk done. After that, the PC user can decide if the valence of his Data in proportion to the cost of a reconstruction.

Question: Is there a way to save data from laptops or notebooks?

Answer: Yes, even data from laptops or notebooks can be restored. Older laptops usually have to be submitted completely on newer models, the hard disk can be removed after loosening a screw on the underside.